Have you been targeted by a phishing attack?
Scam emails (also known as “phishing”) seek to trick people into giving out personal and banking details. These fake emails are designed and written to look as though they come from legitimate businesses, and often contain a corporate logo and link to a fraudulent copy of the real website.
1. Malware
- Protecting Your Information: Malware is usually sent as an attachment to emails claiming to be from a trusted source, or disguised as genuine software.
- Malware: is usually sent as an attachment to emails claiming to be from a trusted source, or disguised as genuine software or downloaded from the internet as a free download.
2. What to do if you think you have Malicious software
Trust your instinct if something feels suspicious. If it doesn’t look quite right:, err on the side of caution and assume it’s not right.
‘ASSURE’ yourself and stay 1 step ahead of the fraudsters:
- Abort what you are doing: close the browser or exit the app Seek security software updates.
- Scan your PC/Device to remove threats
- Use another device, check for anomalies and payment history
- Report any suspected fraud immediately (click here)
- Enquire further if in doubt call 0430 502270
- Incorporate numbers, symbols, and uppercase and lowercase letters. Make sure your password is at least 8-12 characters in length. Every extra character in your password increases hackers' difficulty in cracking it.
3. Some ways to spot a malware infection
- Unusually slow loading of pages or the appearance of strange error, pop-up or “Please Wait” messages
- Incorrect SMS Protect payment confirmations
- Requests for personal information like credit card details, phone numbers or drivers licence
- Unfamiliar banking processes such as requests to verify payments, enter SMS or token codes where you did not add payee(s)
- Irregular webpage layout such as missing fields or additional buttons.
- Enquire further if in doubt call 0430 502270
